This page clearly explains how we collect, use, and protect your personal information when you use Crickets Casino.
The Core Pillars of the Crickets Casino Privacy Policy
All data transfers at Crickets Casino are secured with 256-bit SSL encryption. Your password, payment details, and personal data are never transmitted over unsecured networks.
Your personal information is never sold to advertisers or third parties. Crickets Casino uses data solely to improve the services on its platform.
Documents submitted during identity verification are stored in encrypted storage and can only be accessed by authorized personnel.
Crickets Casino uses only essential and functional cookies. You can manage your cookie preferences at any time through your browser settings.
All user data is stored on secure servers. Regular security checks and audits are conducted to prevent any data breaches.
Crickets Casino does not collect any additional information without your consent. Only what you authorize at the time of registration is ever used.
Please Note: By using Crickets Casino, you are agreeing to this Privacy Policy. Please read it carefully in full.
Crickets Casino takes the privacy of its members very seriously. This Privacy Policy outlines what information Crickets Casino collects, how that information is used, and the steps we take to keep your data safe.
This policy applies to the Crickets Casino website, mobile app, and all associated services. By using our services, you are deemed to have agreed to this Privacy Policy.
Crickets Casino complies with international data protection regulations and is committed to keeping your information secure at all times.
Crickets Casino collects user information in several ways. The table below provides a full breakdown:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email, mobile number, address | Account Management & Notifications |
| Financial Information | Payment methods, transaction history | Payment Processing & Fraud Prevention |
| Device Information | IP address, browser, operating system | Security & Technical Support |
| Usage Information | Game history, betting patterns, login times | Service Improvement & Responsible Gaming |
| Cookies & Log Data | Session cookies, performance logs | Ensuring Website Functionality |
We only collect information that is necessary to provide our services. No unnecessary or irrelevant data is collected.
Crickets Casino uses the information it collects for the following purposes:
If you no longer wish to receive promotional messages, you can unsubscribe at any time through your account settings.
Crickets Casino does not generally share your personal information with anyone. However, in the specific circumstances below, necessary information may be shared with third parties:
Crickets Casino never sells your information to advertisers or marketing agencies. That is our core commitment.
A Data Processing Agreement (DPA) is in place for all instances of data sharing with third parties, ensuring those parties uphold the same strict privacy standards as Crickets Casino.
Crickets Casino uses cookies on its website and app. Cookies are small text files stored in your browser that help improve website functionality.
We use the following types of cookies:
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some Crickets Casino features.
Crickets Casino retains your data only for as long as needed. All information is kept securely while your account remains active.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Records | 7 years as required by legal obligation |
| KYC Documents | 5 years after account closure |
| Gaming History | Duration of active account + 2 years |
| Communication Logs | 1 Year |
| Cookie Data | Up to 12 months |
Once the specified retention period has ended, data is securely deleted or anonymised.
As a Crickets Casino user, you have certain important rights regarding your personal data:
You may request to see what personal data we hold about you.
You may request corrections to any inaccurate information.
You may request deletion of your data where there is no legal obligation to retain it.
You may object to your data being used for specific purposes.
You may request a download of your personal data.
You may request that your data be restricted from use while an investigation is ongoing.
To exercise any of these rights, email us at support@cricketscasino.net. We will respond within 30 business days.
Crickets Casino strictly enforces an 18+ policy. We do not knowingly collect any information from persons under the age of 18. If a minor has registered an account by mistake and this comes to our attention or is reported to us, that account and all associated data will be deleted immediately.
Parents are encouraged to use parental controls on their devices and to monitor their children's online activity.
Crickets Casino uses multiple layers of security to protect your data. Please note, however, that no method of transmission over the internet is 100% secure.
Use a strong password to protect your account and never share it with anyone. If you notice anything suspicious, contact us immediately.
Crickets Casino may update this Privacy Policy at any time. If any significant changes are made, you will be notified in advance via your registered email or an in-app notification.
Continuing to use Crickets Casino after any changes have been made means you accept the updated policy. A history of policy changes and their effective dates will be maintained on this page.
This privacy policy was last updated January 2026 Last updated in
If you have any questions, complaints, or requests regarding this Privacy Policy or wish to exercise your rights, please get in touch with us:
We aim to process your request within 30 business days. Complex cases may take longer, but you will be notified in advance if that is the case.